Questions worth asking any clinic.
Straight answers on sourcing, evidence, cost, and candidacy—before you pick up the phone.
Dr. Jane Hendricks
Three Questions To Ask When Calling Stem Cell Clinics
What kind of preparations do you use?
Depending on the protocol: mesenchymal cells derived from umbilical cord blood and Wharton’s jelly, Wharton’s jelly tissue complex, and exosome preparations. The route and preparation are discussed for the individual objective.
Do you process cells at the clinic?
No. The finished product is prepared by an independent FDA-registered, AATB-accredited laboratory and delivered on a scheduled cold chain. That separation keeps manufacturing and treatment responsibilities distinct.
Is this FDA-approved?
No. These treatments are investigational and should be described that way. The physician reviews the available evidence for your condition, including its limitations.
Will insurance cover it?
No coverage is expected for the treatment itself. HSA and FSA funds may be accepted, and third-party financing may be available. Written pricing comes before any commitment.
How do I know whether I am a candidate?
That is the purpose of the complimentary consultation. Bring recent labs or imaging when available. The discussion ends with a direct answer and the reasoning behind it.
What is Regeneration?
Regeneration is the process of renewal and restoration, whereby diseased or older tissue is replaced by healthy new tissue. With the help of stem cells, patients can now experience a healing of chronic disease, that until now was impossible.
What can Stem Cells Do?
Build, repair and replace diseased tissue with healthy new tissue. Stem cells have the ability to replicate and differentiate into different tissues, where there is tissue damage.
They help modulate the immune response, thus reducing inflammation.
Stem cells respond to paracrine signaling from the body cells and migrate to the areas of injury.
MSC’s (mesenchymal stem cells) also have an anti-microbial effect against acute and chronic infections.
How are Stem Cells Administered?
For systemic conditions such as autoimmune disease, an infusion is given. For isolated joint pain, such as knee arthritis a direct injection is given in the joint.
How Many Stem Cells Do I Need?
The number of stem cells for IV use depends on the medical condition being treated. During your consultation, the doctor will determine the appropriate number that will provide the best results. Clinics using expanded (lab produced) stem cells will say you need a large number. This is in part due to the loss in proliferation ability of the cultured cells. However, too many stem cells at 1 time may cause a cytokine reaction, in addition to lower overall efficacy.
For a joint injection, 15-30 million MSCs are given, depending on how extensive the tissue damage is. When going with a low count, you may have to return a few months later for a repeat treatment.
Expanded Vs Non-expanded Umbilical Cord Derived Stem Cells
The process of expanding stem cells is illegal in the U.S. due to the regulation that requires minimal manipulation. Expanded MSCs have been cultured in a lab and are not the original stem cells from the umbilical cord tissue. The regulation exists due to the risk of contamination during the culture process. The risk for infection is much higher when receiving expanded stem cells vs non-expanded stem cells. The benefit of expanding stem cells is that the clinic or lab is able to increase their profit margin. The umbilical cord tissue used to culture the stem cells may be several years old. In addition to the risk of infection, studies show that there is a loss in the ability of the MSCs to proliferate and differentiate. In simple terms, the cultured lab made MSCs are less potent. There is also risk for genetic mutations which is unavoidable. These genetic mutations increase the risk of the patient developing cancer.
Non expanded stem cells are the original cells isolated from the umbilical cord tissue. The umbilical cord tissue in our case is harvested just 2-4 months prior to the treatment. Because they’ve been minimally manipulated according to the FDA regulations, the stem cells we use are much more potent than the artificially grown MSCs.
How Long Does It Take For The Treatment To Work?
Whether it’s a joint injection or an IV, the doctor follows your progress for 6 full months. The MSCs first go through several division cycles, respond to cytokine signaling and begin secreting their exosomes which go to work in renewing and repairing damaged tissue. This takes time. Depending on your overall health and the stage of disease pain, results vary widely from patient to patient. While it takes 6 to 8 months to realize the full outcome of 1 treatment, most of our patients report significant relief in less than a month! Dietary and supplement recommendations are also provided which increases the performance of the stem cells. In the case of joint injections, the doctor is very knowledgeable in physiotherapy and will recommend certain exercises, or refer you to some videos for guidance.
What Are The Risks of a Stem Cell Treatment?
As with any medical treatment, risks such as increased inflammation and infection occur. Tenderness at the site of injection is common for the first day or 2. The process of healing often involves increased inflammation in the first few weeks as the body brings in more growth factors and cytokines to the area. However, signs of infection such as redness, swelling, fever, malaise should be reported immediately. We take every precaution to ensure safety in the administration of stem cells.
Still deciding? Start with a conversation.
15 minutes with the physician, at no charge, ending in a direct answer about candidacy.

